When a message is routed, it moves from the sender to the recipient according to a set of message routing rules. Message Routing automatically sorts your incoming messages according to rules predefined by the user.

       

For example, you can create a filter so messages from your business contacts are automatically delivered to a folder that you have named "Business Contacts". With filters, you don't need to read through each message to place them into specific folders. Infoblast does this for you automatically.

How to Automatically Delete specific received messages.

Click the "Account Information" tab on the main page.

Click the "Message Routing" tab.

Click the "Auto Move/Delete" tab.

Select the "Sender" from the "All messages" drop-down box.

Select "Auto Delete" in the Action to be taken drop-down box.

Click "Save Rule".

How to Automatically Reply to received messages

Click the "Account Information" tab on the main page.

Click the "Message Routing" tab.

Click the "Auto Reply" tab.

Select "Enable" in the Status drop-down box.

Enter desired text in the SMS Auto-Reply field.

An audio file may be uploaded to be sent with the Auto-Reply by choosing "Browse", then locating the pre-recorded audio file on your local computer, then select "Upload".

Click "Save" to save the information.

Click "Reset" to clear the fields in order to re-enter information.

How to Automatically Forward received messages.

Click the "Account Information" tab on the main page.

Click the "Message Routing" tab.

Click the "Auto Forward" tab.

Select "Enable" in the Status drop-down box.

Tick "Enable" in the desired Message checkbox.

Enter the desired phone number in the "Forward To" field to activate the forwarding of messages to the number you designate.

Click "Save" to save the information.

Click "Reset" to clear the fields in order to re-enter information.